Please read this document carefully as it sets out the terms and conditions relating to the introduction of temporary or permanent staff to you by the Wimbledon Babysitting & Nanny Agency.
1. Definitions
- In these terms and conditions:-
“Appointment” – means the engagement of a Candidate by the Client or any third party, following an Introduction by Wimbledon Babysitting & Nanny Agency.
“The Agency” – Means Wimbledon Babysitting & Nanny Agency (registered number: 488362447) whose registered office is at 16 Crescent Gardens, London SW19 8AJ
“Candidate” – means any nanny or babysitter whose identity or details are communicated (whether orally or in writing) to a Client by the Agency
“Candidate Share” – has the same meaning as provided in clause 6.2.
the “Client” – means any person, firm or company to whom the Candidate is introduced;
“Daily Candidate” – means any Candidate whose Appointment involves ‘one-off’ day(s) or part thereof;
“Full-Time Candidate” – means a Candidate whose Appointment exceeds 4 days per week,
“Introduction Fee” – means the fee payable by the Client to the Agency in accordance with these terms and conditions
“Part-Time Candidate” – means a Candidate whose Appointment does not exceed 4 days per week;
“Permanent Candidate” – means a Candidate whose Appointment exceeds 12 weeks in duration.
“Temporary Candidate” – means a Candidate whose Appointment does not exceed 12 weeks in duration.
“Weekend Candidate” – means a Candidate whose appointment involves both a Saturday and Sunday.
2. Contract
These terms and conditions apply to all contracts for the introduction of Candidates by the Agency to the
These terms and conditions are deemed to be accepted by or on behalf of the Client upon an
3. Obligations of the Client
- The Client acknowledges that the Agency provides an introductory service only and it is the Client who employs the Candidate.
- The Client acknowledges the Client is ultimately responsible for deciding to appoint a Candidate and taking up appropriate references before making an Appointment.
- The Client shall be responsible for the Candidate’s Tax and National Insurance Contributions under rules set out by the Inland Revenue.
4. Warranty
- The Agency shall endeavour to ensure the suitability of the Candidate based on the information the Client has provided but the Agency makes no warranty or representation express or implied in respect of any Candidate.
- Without prejudice to clause 10 no liability can be accepted by the Agency for any loss of profits, revenue or business or for other claims for any indirect, special or consequential loss which arise out of or in connection with any Appointment of a Candidate by a Client.
5. Indirect Introductions
- The Client shall be liable to pay a separate Introduction Fee in accordance with clause 6 if it refers any Candidate to any third party within twelve months of an Introduction which results in an engagement of the Candidate by that third party.
- The Replacement Guarantee (referred to in clause 8) shall not apply to any Indirect
6. Fees
- In the event of an Appointment as a result of an Introduction the Client shall pay the Introduction Fee (as calculated in accordance with Schedule 1 attached) within fourteen days of the date of invoice. The fee is chargeable upon the date of first employment.
- In the event of the Agency providing a Nanny Share service the following shall apply:
- Where the Agency is approached by two Clients in order to find a Candidate whose services are to be shared between the two Clients, then the clients are liable to pay between them the Introduction Fee in full in accordance with clause 6.1;
- Where the Agency is approached by a Client in order to find both a Candidate and a 2nd Client with whom to share that Candidate, then each Client shall be liable to pay 80% of the Introduction Fee in full in accordance with clause 6.1;
- Where the Agency is approached by a Client to find both a Candidate and a 2nd Client (as described in 6.2.2), if a Candidate is Introduced by the Agency and if the candidate is subsequently hired by the Client prior to a 2nd Client being found, the Client shall be liable to pay the Introduction Fee in full (in accordance with clause 6.1) and whilst the Agency shall endeavour to find a 2nd Client, no warranty or representation is given to that effect;
- Where the Agency introduces one Client to another and both Clients subsequently share a nanny who has not been introduced by the Agency, even if one client already employs the nanny, the Client who initially contacted the Agency shall be liable to pay 20% of the Introduction Fee in accordance with Schedule 1;
- Where the Agency is approached by a Client who already employs a nanny and is looking for another client to share the nanny with, the Client shall be liable to pay 20% of the Introductory Fee in accordance with Schedule 1.
- In the event of the Agency providing a Babysitting service through the Babysitting Register the following shall apply:
- Payment for the Babysitting Register is due annually in accordance with clause 1.
- Payment must be received prior to booking a
- In the event that the Client wishes to continue using a Candidate introduced by the Agency after their annual subscription has expired, within twelve months of the Candidate’s introduction to the Client, then the annual fee is due in full in accordance with clause 6.1.
- The Client shall be liable to pay a separate Introduction Fee in accordance with clause 6.1 if it employs or refers any Candidate to any third party within twelve months of an Introduction, which results in an Appointment other than babysitting of the Candidate by them or that third party.
- If the Client fails to make any payment on the due date, then without prejudice to any right or remedy available to the Agency, the Agency shall be entitled to charge the Client interest (both before and after judgment on the amount unpaid) at the rate of five per cent (5%) interest to accrue on a daily basis until the date of actual
- All payments are inclusive of Value Added
- Where an offer of employment has been made in writing by a Client and is subsequently withdrawn by the Client after acceptance by the Candidate through no fault of the Candidate, the full Introduction Fee will be payable by the Client.
- If the Candidate is employed on a Temporary Candidate basis and is subsequently engaged on a Permanent Candidate basis or if the Temporary Candidate employment is extended so that the period of agreement lasts longer than 12 weeks then the Client will pay the Agency the full Permanent Candidate Introduction Fee less any fees already paid in respect of the Temporary Candidate Appointment.
- The Introduction Fee of a Temporary or Permanent Candidate applies to only one Appointment. Re- employment of a Candidate at a future date within twelve months of Introduction will be subject to a further Introduction Fee and it is the responsibility of the Client to inform the Agency of any such Appointment.
7. Expenses
- The Client will be not be responsible for the reimbursement of Candidate’s travel expenses for interviews or meetings with the Client
8. Replacement Candidate
- If the Appointment terminates within eight weeks of the date of commencement of the Permanent Candidate’s employment the Agency will attempt to find a replacement Candidate (only one replacement will be provided unless otherwise agreed in writing) at no extra cost to the Client provided that:
8.1.1 the Client notifies the Agency in writing within seven days of the termination of Appointment;
- all payments due to the Agency under these terms and conditions have been made by the due dates;
- the Client has not failed to carry out any of its obligations under these terms and conditions;
- the employee did not leave due to a change in the job description or a change in location, or due to unreasonable working conditions.
- Whilst the Agency shall endeavour to find a replacement Candidate the Agency makes no guarantee that such a Candidate will be found.
9. Refund of fees
- Subject to clause 8 if within four weeks of the date that the Client notifies the Agency of the termination of the Appointment the Agency is unable to find a suitable replacement Candidate, (provided that the Client has not unreasonably refused the proposed replacement Candidate) the Agency will pay to the Client a refund of the Introduction Fee on the following scale:
| Period of employment | Introduction Fee Refund |
| Up to 1 week | 85% |
| Up to 2 weeks | 70% |
| Up to 3 weeks | 60% |
| Up to 4 weeks | 50% |
| Up to 5 weeks | 35% |
| Up to 6 weeks | 25% |
| Up to 7 weeks | 15% |
| Up to 8 weeks | 10% |
- The Client acknowledges and accepts that if during the four-week period referred to at clause 9.1, the Client employs or engages another employment agency or any other recruitment method, the Client will not be entitled to any refund payment from the Agency. The Client understands that this clause is designed to give the Agency a reasonable time within which to put forward a suitable replacement Candidate.
10. Liabilities
- Except in respect of death or personal injury caused by the negligence of the Agency, the Agency shall have no liability of whatever nature to the Client for an amount exceeding the Introduction Fee, including for negligence or by reason of any representation, warranty, condition or other term of the contract, for any loss or damage (including but not limited to loss of profit or goodwill) or claims for consequential compensation. Without prejudice to the foregoing, any liability of the Agency to the Client for negligence, breach of contract or otherwise, except in respect of death or personal injury caused by the negligence of the Agency, shall accordingly be limited to the amount of the Introduction Fee paid by the Client.
11. Confidentiality
11.1 All information supplied by the Agency to the Client in connection with the Appointment and the Candidate will be kept confidential by the Client and the Client shall not disclose such information to any third party.
12. Miscellaneous
- The Agency reserves the right to review and to revise these terms and conditions by giving one week’s notice to the Client.
- Failure or delay by the Agency in enforcing or partially enforcing any provision of these terms and conditions will not be construed as a waiver of any of its rights under these terms and conditions.
- These terms and conditions shall be governed by and construed in accordance with the laws of England and
INTRODUCTION FEES – “SCHEDULE 1”
Effective from 1 March 2025.
All fees are exclusive of VAT. The client is responsible for paying the current rate of VAT on top of the fees quoted below.
Permanent Full-Time and Part Time Candidate – One day per week – £150. 2 days per week – £250. 3 days per week – £350. 4 days per week- £450. 5 days per week – £550.
Temporary Candidate
£28 per day or £80 per week if over three days per week. Up to three months, this applies to 3-5 consecutive days within a week
Temporary Daily Candidate £28 / day*
* or any part of the day/weekend/week
Nanny Share Fees
(Please see our full fee structure under the main terms and conditions)
Introduction of Nanny to share between two families who already know each other; – 100% of full fee according to scale above, to be shared between both families
Introduction of Nanny to share between two families who don’t know each other; – 80% of full fee according to the scale above to each family
Introduction of second (new) family to first family with existing nanny; – 20% of full fee according to the scale above to first family who already have a nanny, and 80% of full fee according to the scale above to second family
