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Frequently Asked Questions

How do you select your childcarers?

All our sitters have at least three years of professional childcare experience and enhanced DBS checks.

All sitters are fully referenced and interviewed at length by me.
I only ever take on sitters I would feel comfortable leaving my two children with (and I’m very fussy!)

Do your childcarers have newborn experience?

Many of our sitters have children of their own and extensive professional newborn experience.

Can I have the same sitter every time I book?

We always endeavour to find you your preferred sitter wherever possible so that you and your children are used to a familiar face.

Do your childcarers have SEN experience?

Many of our sitters are SEN qualified and have extensive experience working with children with special education needs.

Can I cancel my membership at any time?

You can cancel your membership any time after the initial three-month sign-up.

Can sitters provide care for my children during the day?

Yes. We provide emergency childcare (for example, if your child is unable to go to school/nursery, your childminder is ill, you have an appointment to attend or you just need an extra pair of hands!)

I’m nervous about leaving my child with someone I don’t know. How can you reassure me?

The reason I set up the agency in the first place was because we had our first social event to go to and no family who live locally. We were so nervous about leaving our 6-month-old (now 14!) with someone we didn’t know, it was then I decided to establish a service that would offer exceptional childcarers to other local parents. I know how hard it can be – that is why I only ever take on sitters whim I would feel comfortable in leaving my two children, with. I endeavour to get as much feedback as possible after each sitting, in order to maintain the exceptional quality of our sitters.

How do you ensure to find our preferred sitter for our family?

We always endeavour to find you your preferred sitter wherever possible, so that you and your children are used to a familiar face.

Do you provide emergency childcare services in case of unexpected situations?

Yes. We provide emergency childcare (for example, if your child is unable to go to school/nursery, your childminder is ill, you have an appointment to attend, or you just need an extra pair of hands!)